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Managing Meetings and Minute Taking
| Aim: | This training programme encompasses all aspects of meetings – from planning and chairing them to producing professionally-presented minutes and even evaluating the effectiveness and cost efficiency of meetings in your organisation. If required, this programme can be broken down into a half day on Managing Meetings and a half day on Minute Taking. |
| Course Objectives: | Gain clarity on whether a meeting is or isn’t appropriate Understand how to chair a meeting effectively Develop ability to produce professional, accurate minutes |
| Course Duration | One day Half a day if the topic is either Managing Meetings or Minute Taking |
| Course Content: | Do we really need a meeting? Exploring alternative options to ensure that a meeting is the best use of everyone’s time Why meetings fail – the top 8 reasons Planning for the meeting – setting the 3 levels of outcome, ensuring the right people are invited, creating an effective agenda Chairman’s preparation checklist Meeting room layout and seating plan – where to place your allies and your trouble makers The meeting in process – understanding group behaviour and dynamics Key behaviour skills of the successful Chairperson Rules of Order – to be followed in formal meetings Dealing with difficult participants and situations The Chairperson as a facilitator Avoiding or resolving conflict Participation, presentation and influencing skills for attendees The importance of listening Power struggles and hidden agendas – their effects on meetings 11 sure fire ways to wreck a meeting Steering the meeting towards a conclusion Minutes – what to include, what to leave out Sections, styles and layouts of minutes Who is doing what and when Headings and numbering Useful words for minutes Writing in the active rather than passive tense Writing concisely, professionally and clearly Review and follow-up – how cost effective and efficient are your meetings? A checklist to measure their effectiveness in your organisation. |