NHS Winchester

NHS Winchester

NHS Winchester felt that in a challenging and sometimes high pressure working environment, their Admin staff and PAs were succumbing to symptoms of stress. In discussion with the affected staff, they identified a need to be more assertive. Consequently, a tailored programme called ‘Enhancing Assertiveness’ was delivered and the following are some of the feedback comments received from delegates:

 

“Recognising that self esteem and confidence are the keys to assertiveness was really valuable to me. The course was excellent – really enabled discussion and reflection and I now have some excellent ideas for taking me forward, on which I can build further actions.”   Nerys

 

“The course was very well run, adapted to suit our needs. It was an excellent couple of days and I am now looking forward to putting everything into practice!”   Sally

 

“I found everything extremely valuable – confidence issues were a major factor for me. Everything was covered from my ‘shopping list’. The course was excellent and I have had a great time and enjoyed it thoroughly. Thank you.” Karen

By |2015-08-28T18:09:25+00:00August 28th, 2015|Case Studies|0 Comments

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